We provide intangible goods that cannot be reversed. It is important for you, as a customer, to understand this before making any purchases on our website. If you encounter any issues, please contact our Customer Support team. We believe that 99% of problems can be resolved through a simple email. To reach us, kindly use the Contact Us page on our website. Our dedicated Customer Service Department will respond to your concerns within 24-72 hours (typically less than 24 hours) with a thorough review and a suitable solution.
For Eligible Refund Requests:
Non-delivery Of The Product Or Service:
Occasionally, there may be delays in processing times resulting in longer order completion periods. If this occurs, we recommend seeking assistance by contacting us. Claims regarding non-delivery must be submitted in writing to our Customer Service Department within 7 days of placing the order.
Any issues related to the product or service not meeting its description should be reported to our Customer Service Department within 7 days from the date of purchase. It is essential to provide clear evidence demonstrating that the purchased item does not match its description on our website. Please note that complaints based solely on false expectations or personal desires will not be honored.